PPST Solutions stands behind the products and brands it represents and offers comprehensive customer service and support using a skilled team of professional service technician and support personnel.
This includes product repairs, routine maintenance and regular calibration of the equipment. It also encompasses application support by phone, chat, email or if needed, on-site. Some of our added value start before any sale in the form of expert advice and consulting on your application needs. This allows us to tailor the optimal power test solution choosing from our vast selection of products from several manufacturers.
Not ready or no capital budget to buy equipment yet? No problem, we can help put together an attractive equipment rental package as well.
All repair returns to PPST Solutions, Inc. must include a “Return Material Authorization” or RMA number. To receive an RMA number, please contact us at Toll-Free(USA): + 1(888) 239-1619 or email us at support@ppstsolutions.com.
If your item was not purchased directly from us, please contact your sales representative to make arrangements with them for the return of your product.
- Please make sure RMA number is visible on shipping box.
- We kindly ask that our equipment be returned in the original or similar packaging. Packaging of a quality less than that of the original packaging can result in shipping damage, which as a normal rule, we would not be responsible for regardless of repair status ( warranty or cost repair). If sending multiple units, do not stack units one on top of the other to prevent cosmetic damage resulting from rubbing parts during shipment.
When return Rental Equipment, please read the Return Instructions (link) below:
PPST Solutions acts as an authorized service center for all the products lines it sells. It warrants all repair work performed to be free from defects in material and workmanship for a period of ninety (90) days from the repair invoice date. This warranty applies to replaced parts or subassemblies only. This warranty does not include batteries. All shipping and packaging changes are the sole responsibility of the buyer. PPST Solutions will not accept debit memos for returned power sources or subassemblies. Debit memos will cause return of power sources or subassemblies without repair. This warranty is exclusive of all warranties, express or implied.
The General Terms & Conditions document defines payment terms, shipping charges, title passage, packaging, indemnification, warranty terms as well as our Service & Spare Parts Limited Warranty. We encourage you to read these terms and conditions very carefully. Any additional or different terms or conditions in any form presented by you (“the customer”) outside of the PPST Solutions, Inc. General Terms & Conditions are hereby deemed to be material modifications and notice of disapproval to them and rejection of them is hereby delivered.
PPST Solutions maintains a large inventory of power test equipment available for short term rental. Renting equipment can help you manage your capital expenditures and cash flow while giving you quick access to the latest power test equipment. Our product experts work closely with you to determine the optimal equipment configuration and feature set to address your short term test needs while staying within your budget. We encourage you to read these terms and conditions very carefully. Any additional or different terms or conditions in any form presented by you (“the customer”) outside of the PPST Solutions, Inc. Rental Terms & Conditions are hereby deemed to be material modifications and notice of disapproval to them and rejection of them is hereby delivered.
PPST Solutions gladly accepts major US credit cards for rentals or purchases. To use a company credit card, please download and complete the Credit Card Authorization form via the link below.
Any general description of the types of products, applications, and or options posted on the website does not constitute part of the agreement between seller and customer.
PPST Solutions, Inc. General Terms & Conditions are subject to change without prior notice, except that PPST Solutions, Inc. General Terms & Conditions posted on this website at the time customer places an order will govern the order in question, unless otherwise agreed in writing by seller and customer.
For more information or questions regarding the PPST Solutions, Inc. General Terms & Conditions, please contact PPST Solutions, Inc. directly.