One Stop Service
and Support, Worldwide
At PPST, we do more than supply products — we’re your partner at every stage. Our team supports you before, during, and after your purchase. Whether you need advice on choosing the right solution, help with setup and training, system integration, repairs, or calibration, we’re here for you.
Need to Return Equipment? (RMA)
If you need to return equipment for service, calibration, or repair, please complete our RMA (Return Material Authorization) form. This helps us process your request quickly and accurately.
View More- Before sending any equipment to PPST Solutions, Inc. for repair, you must obtain a Return Material Authorization (RMA) number.
- To request an RMA number, call us toll-free (USA): +1 (888) 239-1619 or email support@ppstsolutions.com.
- If your item was purchased through a distributor or sales representative (not directly from PPST), please contact them to arrange your return.
- Clearly write your RMA number on the outside of the shipping box.
- Use the original packaging, or packaging of equal quality, to protect the equipment in transit. If the packaging is not sufficient and damage occurs during shipping, PPST Solutions cannot be responsible for repairs—regardless of warranty status.
- If you are returning multiple units, please do not stack them inside the box. Stacking can cause cosmetic or physical damage during shipment.
Please follow our Rental Equipment Return Instructions (see link below) for step-by-step guidance.
Still Have Questions?
Test and measurement challenges can happen at any time. That’s why our support team is always available to help you: wherever you are, whenever you need us.
Call Us
Need help? Call us toll-free at (888) 239-1619 to connect with a support specialist.
We’re available Monday–Friday, 8:00am–4:30pm.
Contact Us
Use our contact form or email us at sales@ppstsolutions.com, and we’ll respond as quickly as possible.
Contact UsGlobal Service Centers
Wherever you are, PPST Solutions is nearby. For the fastest service, contact your local service center directly:
USA and International
PPST Solutions, Inc.,
2802 Kelvin Avenue, Suite 100
Irvine, CA 92614-5987
- (888) 239-1619 (Toll-Free)
- (949) 756-0838 (Fax)
- sales@ppstsolutions.com
- +49 (0) 7842-99722-00
- +49 (0) 7842-99722-29 (Fax)
- caltest.de
- info@caltest.de
United Kingdom and Ireland
- +44 (0) 1483 302 700
- +44 (0) 1483 300 562 (Fax)
- caltest.co.uk
- sales@caltest.co.uk
Terms and Conditions
The General Terms & Conditions document defines payment terms, shipping charges, title passage, packaging, indemnification, warranty terms as well as PPST Solutions’ Service & Spare Parts Limited Warranty. We encourage you to read these terms and conditions very carefully. Any additional or different terms or conditions in any form presented by you (“the customer”) outside of the PPST Solutions General Terms & Conditions are hereby deemed to be material modifications, and notice of disapproval and rejection of them is hereby delivered.
Any general description of the types of products, applications, and/or options posted on the website does not constitute part of the agreement between seller and customer.
PPST Solutions General Terms & Conditions are subject to change without prior notice, except that the PPST Solutions General Terms & Conditions posted on this website at the time the customer places an order will govern the order in question, unless otherwise agreed in writing by seller and customer.
For more information or questions regarding our General Terms & Conditions, please contact us.